By Mrs. B. - Bedford on 08/08/2016

“Excellent service from a professional company. Thank you Drain Doctor Bedford & Milton Keynes. We'll definitely recommend you”.

Mrs. B. – Bedford

The Drain Doctor Bedford & Milton Keynes Plumbing and Drainage office was contacted by Mrs. B. of Bedford when the hot water tap in her cloakroom would not turn off. Being on a water meter, Mrs. B. was anxious about the quantity of water that was running through the tap whilst it was broken.

Our office staff talked the customer through locating the mains stop-tap and turning off the water supply, whilst a technician was dispatched on an emergency call-out to the address.

On arrival at the customer’s property, the Drain Doctor Bedford & Milton Keynes technician dismantled the hot water tap and found that the washer had disintegrated. He replaced the washer and put the tap back together, re-opened the water supply and left the property within half an hour.

At Drain Doctor Bedford & Milton Keynes we are very aware of how distressing an emergency plumbing situation can be to our customers and work hard to ensure that we respond to all emergency plumbing call-out as quickly as we possibly can.