By Mr S. - Businessman on 07/11/2018

“The technician was punctual, polite and kept me informed of what the issue was. He showed me video images, advised what remedial action he could take that day and what follow on action was required.”

Mr S. – Milton Keynes

Knowing that you can rely on a company to fix a problem and keep when it arises is essential in business.

Drain Doctor Bedford & Milton Keynes Plumbing and Drainage was contacted by local businessman Mr S. when a ground floor toilet at his Milton Keynes industrial premises became blocked.

Office staff provided Mr S. with an immediate quote to unblock the toilet and one of our highly trained technicians was sent to the property to find and resolve the problem without delay.

The Drain Doctor Bedford & Milton Keynes technician was able to locate the cause of the blockage using CCTV images from a high-resolution push-rod camera.

A crack in a pipe had led to root ingress from plants growing nearby, which, in turn, had created a sieve-like structure that trapped waste flushed from the toilet.

At Drain Doctor Bedford & Milton Keynes we like to ensure that our customers are kept fully informed of progress.

Our technician talked Mr S. through the CCTV footage, explaining what had happened and how it needed to be dealt with.

Using high-pressure water jets the blockage was removed from the pipe. This also cleaned the area, enabling the technician to confirm, following a second CCTV inspection that the drain would require an in-pipe repair at a later date.

Mr S. commented, “The technician showed me more video images throughout the clearing and at the end demonstrating that the sewer was now clear and what needed to happen next”.

At Drain Doctor Bedford & Milton Keynes we like to make sure that our customers know what is happening and why. We always quote in advance for our work and never add hidden charges. The price we quote is the price our customer pays.

That’s the Drain Doctor guarantee. Call our office now on 01908 849814 and let us take the strain off your drain.