By Mr T - Kempston on 22/08/2017

“The emergency plumber from Drain Doctor Bedford & Milton Keynes Plumbing and Drainage replaced the leaking tap and made sure we were happy with the work as the job became clear. Excellent response time and reassuring service. Thank you.”

Mr T. – Kempston

The Drain Doctor Bedford & Milton Keynes office received an emergency plumbing call from a Kempston resident who had a leaking kitchen tap. A technician was sent to the property as quickly as possible.

Arriving at the Kempston property within 30 minutes, our technician found that the problem was in the flexi-pipe connecting the kitchen tap to the water supply.

Unfortunately, the flexi-pipe could not be fixed, which meant that the entire mixer-tap unit needed to be replaced.

The Drain Doctor Bedford & Milton Keynes technician spoke to the customer and explained the situation. The customer was happy for the job to proceed and agreed to the cost of a replacement mixer tap.

Most replacement parts required on emergency plumbing call-outs are stocked on our fleet of Drain Doctor Bedford & Milton Keynes vans however some bespoke items may not be carried. In this case a new mixer tap had to be sourced from a local supplier but it was fitted the same day.

Once the new tap was fitted, the system was tested and the work area cleared. You can be sure that your Drain Doctor Bedford & Milton Keynes technician will leave no mess behind.

All our staff are trained to the highest standards in all aspects of emergency plumbing and drainage, including customer care and satisfaction.

At Drain Doctor Bedford & Milton Keynes we are committed to providing the best emergency plumbing and drainage service possible and strive to maintain good communication with customers before, during and after we have completed work.

As with any emergency plumbing job, there can be unforeseen issues. Your Drain Doctor Bedford & Milton Keynes technician will always talk to you about the options that they have and will explain how our costs work so that you never have an unexpected bill.

If you need an emergency plumber call the Drain Doctor Bedford & Milton Keynes Plumbing and Drainage team now on 0800 019 2416. We look forward to receiving your call.